We see the training & development of our teams as fundamental to the success of each care home. All our team members are friendly, caring people having been carefully selected and verified.
As in all other areas, our standards are very high with Training & Development. From the start, there is an organised 12-week induction programme. Following successful completion of this, we positively encourage further training for National Vocational Qualifications (NVQs). This supports our philosophy of ‘growing our own’ – where staff have the opportunity to gain promotion and develop within the organisation. Most of our managers have developed in this way, each having been selected, then achieving a series of internal promotions over several years, and all holding NVQ Level 4.
Alice Prior, Group Training Manager
Alice began her career with us in 2012 and since then has worked in various departments of the occupation, including in the management team. With this background experience and depth of knowledge, as well as her organised, calm, approachable manner, Alice is perfect for the role of Group Training Manager. She qualified as a trainer through the Highfield Level 3 Award in Delivery Training (RQF) which enables her to keep to a high standard of training. Alice takes all new members of staff through their induction as well as providing continuous training for existing team members.
Alice, ensures that staff are up-to-date on critical areas including:
- Infection Control – to include exacting standards of hygiene, correct use of PPE
- Moving and handling
- Fire drill
All the team (including the managers) receive regular development sessions, allowing a chance for one-to-one discussion as well as identifying areas performed well and areas for improvement.